Heron Advisor | Resolving Cache Issues

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The Heron Partnership's Quality Star Product Ratings for 2024 are now featured on Heron Advisor.

Heron Advisor's "Features and Cost Comparison" module, in addition to providing a full comparison of product features, for up to 5 products at any one time, it also enables the modelling of the impact of fees and charges of each product over the lifetime of an individual's investment to retirement.

Heron Advisor's "Choice of Fund" module enables comparison of an employer's corporate plan, including the impact of actual fees and charges, with any other Heron Advisor assessed product. It will assist a new employee decide if they should join their employer's default fund or continue membership of their existing fund?

Occassionally, the temporary internet files (cache) in Internet Explorer can cause unexpected behaviour in Heron Advisor.

The following steps describe how to resolve these problems by deleting the temporary internet files.

Quit Internet Explorer and quit any instances of Windows Explorer.
Click Start, click Control Panel, and then double-click Internet Options.
On the General tab, click Delete Files under Temporary Internet Files. If the Temporary Internet Files folder contains a significant amount of Web page content, this process may take several minutes to complete.
In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.
Click OK.